Service Manager

Columbus, MS

Full Time

Experienced

Service Manager – Gregory Construction

Location: Mississippi / Deep South Region
Employment Type: Full-Time

Gregory Construction is a leading heavy civil and site-work contractor recognized for our commitment to safety, quality, and long-term relationships. We are seeking an experienced Service Manager to oversee the reliability, performance, and readiness of our construction equipment and vehicle fleet. This role manages shop operations, equipment repairs, field service support, preventative maintenance scheduling, and our companywide vehicle fleet maintenance program.

If you are a strong leader with technical expertise and a passion for supporting high-performing teams, we want to hear from you.

Key Responsibilities

Leadership & Team Management

Lead and supervise a team of shop and field mechanics.
Promote a culture of safety, integrity, and teamwork.
Develop daily work plans aligned with project needs and equipment uptime.
Support ongoing technician training and professional development.

Service Operations & Equipment Support

Oversee daily shop operations to maintain a clean, safe, and efficient workspace.
Manage equipment downtime through proper diagnostics and priority planning.
Respond to service calls and dispatch field mechanics to job sites.
Ensure complete and accurate documentation of repairs, inspections, and downtime.

Preventative Maintenance (PM) Scheduling

Administer the preventative maintenance program for heavy equipment, trucks, trailers, and support gear.
Maintain PM compliance per manufacturer and regulatory requirements.
Coordinate PM activities with project leadership to reduce operational impact.

Vehicle Fleet Maintenance Program

Manage maintenance schedules for pickups, service trucks, trailers, and on-road vehicles.
Track mileage, inspections, and repair trends to assist with replacement planning.
Coordinate warranty work, recalls, and specialized repairs with vendors.
Work with Fleet & Business Support to ensure DOT compliance, safety inspections, licensing, and registrations.

Fleet Maintenance & Equipment Management

Oversee repairs and maintenance of excavators, dozers, loaders, haul trucks, compactors, and support equipment.
Collaborate with project teams to align fleet readiness with jobsite needs.
Inspect equipment and recommend repairs, rebuilds, or replacements.
Work with the Parts Manager to coordinate parts procurement and inventory control.

Budgeting, Reporting & Compliance

Assist with managing the annual maintenance budget.
Review repair costs, work orders, and vendor invoices.
Provide reporting on fleet performance, downtime, PM compliance, and costs.
Ensure compliance with OSHA, DOT, environmental requirements, and company policies.

Qualifications

5–10 years of heavy equipment or automotive maintenance management experience.
Minimum 3 years of supervisory or management experience.
Strong technical knowledge of diesel, hydraulic, and electrical systems.
Experience managing a fleet maintenance program.
Proficiency with CMMS, fleet management systems, or related software.

Working Conditions

Work may be performed in office, shop, and field environments.
Regular travel to job sites and vendor locations required.
Occasional after-hours support may be necessary.

What We Offer

Company vehicle provided.
Opportunity to work with an established contractor committed to excellence and team success.

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Do you have at least 5 years of experience managing maintenance for heavy equipment and/or mixed vehicle fleets? Please describe the types of equipment and vehicles you were responsible for.*

Have you supervised shop and field mechanics for at least 3 years? Please share how many technicians you supervised and the scope of your leadership responsibilities.*

Can you describe your direct experience administering a preventative maintenance program? Include how you managed compliance, scheduling, and documentation.*

Describe a time you managed a critical equipment-down situation. What diagnostics did you perform or oversee, and how did you prioritize repairs to minimize project downtime?*

Do you have experience maintaining DOT compliance for a commercial vehicle fleet (including inspections, licensing, and registrations) and ensuring OSHA compliance within a shop environment? Please explain your responsibilities in these areas.*

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